Support Home Operators

A team of compassionate and caring professionals who believe that your family deserves top quality care

Support Home Operators

What is a Support Home Operator (SHO)?

A Support Home Operator is a homeowner who is willing to welcome and invite a client into their place of residence as a temporary home environment while at the same time providing ongoing care for a client. Simply put, the client will live with a SHO in their home and act as a new addition to the family.

How does a SHO differ from other caregiver roles?

SHOs are one of many ways CarePros is changing the way care is delivered in this industry. We believe in creating and fostering meaningful and health relationships with our clients. SHOs offer clients a second home away from home where they may thrive and achieve positive outcomes. By living together, the SHO can get to know the client on a deeper level and develop a close relationship that would otherwise be difficult to do. Through this dynamic, the SHO can also provide mentorship and guidance to clients who may be seeking such leadership in life.

What are the benefits of becoming a SHO?

Depending on your schedule and availability, a SHO can earn anywhere from a competitive hourly wage up to a full-time salary with benefits with CarePros. Once part of the CarePros team, SHOs will now also have access to all the training sessions, events, and career growth opportunities CarePros has to offer.


Additionally, because the client lives with the SHO, they can provide ongoing care while going about their daily lives, essentially making the position an ongoing work from home opportunity.

How do I become a SHO?

In order to become a SHO, you must meet several requirements and conditions set forth by CarePros. Once you submit your application, our team will review it to ensure that we create perfect matches with our clients.

The Opportunity

We are currently looking to hire a Support Home Operator in Edmonton, AB.  This opportunity will be a Contractor position and we currently have needs for full-time, part-time, weekend, and casual hours. You’ll get to work with a growing organization where you will gain valuable experience in the field of home care!

The Support Home Operator will provide this support by hosting clients in their own home. Personal support may include assistance with activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship, medical reminders, recreational activities, personal hygiene, and respite.

CarePros providers are responsible for ensuring that support is delivered in a caring and respectful manner, in accordance with CarePros policies and industry standards.

Who You Are

As a Support Home Operator, you possess the following knowledge, skills, and abilities:

  • Knowledge of mental wellness practices and the processes and procedures involved in providing effective home care.
  • Knowledge of CPR and First Aid techniques needed to assess and treat injuries.
  • Proficiency in the English language, with the ability to comprehend instructions and communicate in a clear and logical manner.
  • Ability to actively listen, identify needs, and provide solutions to the client.
  • Recognize and understand emotions and handle situations with empathy.
  • Build and maintain cooperative and constructive relationships.

Other Qualifications Include:

  • Must have a minimum 5 years’ experience providing direct care to individuals with developmental disabilities and/or individuals with mental health concerns.
  • You have experience working with Autism Spectrum Disorder
  • Must have experience working with children with high behavioural needs
  • Must have a working knowledge of de-escalation techniques in relation to Non-Violent Crisis Intervention. 
  • You are certified in First Aid and certified as a CPR Level C.
  • You have a valid and current Class 5 Drivers License and proper vehicle insurance coverage. You also can provide a clear driver’s abstract.
  • An adequate level of home insurance is required.
  • You are financially stable, over the age of 21 years of age, and legally eligible to work in Canada.
  • Must not have any other children/youth living in home and have no other clients from CarePros or other agencies or international students living at home.
  • Must be able to support the individual on a full-time basis or at least one member of a couple cannot work outside the home.
  • Must be able to live with the individual providing them with a bedroom that is safe, comfortable and suitably furnished.
  • All persons 18 years and older living in the home – must provide a clear Enhanced Police Information Check that includes a Vulnerable Sector search as well as a Child Intervention Record Check (current, within the last 6 months,).
  • You have the physical wellness and mental health awareness to handle daily exercise routine and other requirements as prescribed by the care plan and a high capacity for managing stressful situations. 

What We Offer

The best care providers deserve the utmost respect, the best compensation plan, and a career path that you can pursue. As a valued employee or contractor at CarePros, you’ll receive the following:

  • Performance-Based Pay Increases – If you are a great caregiver, you deserve to be rewarded for it. CarePros rewards better care with increased pay and bonuses.
  • A flexible schedule that fits you – We will build a schedule that best fits your skills, availability, and location.
  • Access to the best technology – Our industry-leading web portal will help you keep track of your pay and schedule, allowing you to deliver the best possible care.
  • Building relationships – We take care of connecting you with clients throughout the CarePros network.
  • Career Development – Receive recognition as one of the best caregivers in the industry and take advantage of our internal growth opportunities.

If this describes you perfectly, we’d love to hear from you.

Apply Now