Who are we?
CarePros is an Edmonton-based medical home care agency that is passionate about enhancing the quality of life for your loved ones. By leveraging leading edge technologies, cultural competency, and compassion from the best caregivers in the industry, we can deliver the highest level of care.
We believe that our children who face insurmountable challenges on a daily basis should be given the opportunity to a normal childhood, while providing their parents with proper respite.
We don’t stop there; we believe in kaizen or continuous improvement in our care delivery model. By constantly implementing evidence-based practices from newly published research into our training programs and service offerings, we consistently strive to elevate our level of care for your loved ones.
The History of CarePros
Founder Charles Wong noticed the many struggles that his wife’s family went through finding and managing home care for their aging grandparents. Even though their family was able to find home care support, their Chinese-speaking grandparents grew increasingly frustrated when they could not communicate with their caregivers. This inability to communicate eventually led to the neglect of their grandparents.
After Charles witnessed this disastrous home care experience, he strongly believed that home care should go beyond helping one accomplish the activities of daily living to providing a safe and engaging service that is not only culturally sensitive, but with the goal of creating happiness for our loved ones and enhancing their quality of life. Charles’s goal is to make home care more accessible and transparent for individuals from all walks of life.
CarePros is WCB Certified
Safety comes first for our CarePros. That is why we provide WCB coverage, As well as industry leading $5,000,000 in Medical, General, and Professional Liability Insurance.