Charles Wong



Founder & President

Pronouns: He/Him

Charles Wong is the Founder and President of CarePros Charles founded the business in 2017 when he recognized that there was a gap in quality home care for our most vulnerable populations in the Greater Edmonton Area. Now CarePros has been officially recognized and approved by the Government of Alberta as a Qualified Service Provider within Disability Services, providing 1,000,000+ hours of respite to hundreds of families with children and youth with disabilities, as well as supporting Children’s Services Child Intervention Group with complex group home care with a rapid growing team of 200+ and counting. With the support of Children's Services (CS) and Family Support for Children with Disabilities (FSCD), CarePros has become a leader in complex child and youth care in the Edmonton Region and is accredited by CARF (Commission on Accreditation of Rehabilitation Facilities) International. CarePros offers an array of behavioural and medical services to children and youth including respite (In-Home, 24-Hr, and Out-of-Home Placements), Extraordinary Childcare, Community Support, Personal Care Support, Transitional Care and Behavioural Developmental Supports, and short and long-term placements in licensed group homes for children and youth under (CS). Charles’s vision is to extend CarePros services throughout Canada, and Alberta-wide expansion is underway in 2023 and beyond in order to provide these much-needed supports to many more families. At CarePros, Charles leads a culture of inclusivity to guide children and youth to achieve personal success by nurturing their physical, social, cultural, and emotional well-being. Through personal growth, meaningful relationships with the community, and connection with culture, the children and youth CarePros support will leave a positive impact on generations to come. Prior to establishing CarePros, Charles was with Restaurant Brands International, parent company of Tim Hortons Canada where he held management roles in Field Operations and Development. Charles was selected by the Senior Leadership Team and President of Tim Hortons Canada to lead the rollout and launch of the new Tim Hortons‘Welcome Image’, a $700MM nation-wide remodel across 400+ restaurants; this successfully executed project was recognized by the Board as a marquee 2018 initiative and achievement. Previously, Charles spent the last 10 years holding various management roles in an array of industries including Healthcare, Technology, Retail, Private Equity, and Quick Service Restaurant. Charles philanthropic work includes serving as a Entrepreneurial Representative at the University of Alberta's Threshold Impact Venture Mentoring Service (VMS) modelled after the highly successful VMS program at MIT working to develop, inspire and empower U of A alumni entrepreneurs by engaging them with teams of experienced mentors providing counsel to help VMS entrepreneurs better navigate through challenges. Charles and CarePros have been honoured with a multiple distinctions and accreditations including, but not limited to: -2022 Certified B Corp -2022 Harvard Business School Owner/President Management -2022 Canadian Business New Innovators List (People Leader) -2022 23rd on the 2022 Globe & Mail's Report on Business ranking of Canada’s Top Growing Companies. CarePros earned its spot with three-year growth of 1787% -2021 Globe & Mail's Report On Business Changemakers -2021 Finalist for Canada's Safest New Employer In Canadaʼs Safest Employers Awards -2021 Alberta Business Awards of Distinction Health and Wellness Awards Finalist -2020 Alberta Business Awards of Distinction’s Young Entrepreneur of the Year -2020 Alberta Business Awards of Distinction Health and Wellness Awards Finalist -2020 Alberta Business Awards of Distinction Diversity Awards of Distinction Recipient -2020 Alberta Business Awards of Distinction Alberta's Best Business Awards of Distinction Finalist -2020 13th on the Canadian Business Start Up 50 -2020 CARF (Commission on Accreditation of Rehabilitation Facilities) International 3 year Accreditation -2020 Harvard Business School Managing Health Care Delivery Executive Education -2014 Master of Business Administration degree (with distinction) from the Ivey Business School at Western University -2010 Bachelor of Science Honours degree (with distinction) from the University of Alberta In his spare time, Charles enjoys spending quality time with family, volunteering with local not-for-profits and charities, travelling, skiing, and basketball.